|What is Lifestyle Rewards?
Lifestyle Rewards is a loyalty program designed to reward members for using their club. For each visit to the Club, a member earns a point toward Lifestyle Rewards Certificates valid toward exclusive hotel and resort partners. Additionally, rewards members will have access to specials and promotions within their club.
How do I earn Rewards?
Earning rewards is simple. For each day you visit the Club, you earn a point. Earn 50 points and you reach Silver Rewards status, earning you 2 Lifestyle Rewards Certificates. Earn 100 points for Gold Rewards status, earning you 3 additional Lifestyle Rewards Certificates for a total of 5. Reach 200 points for Platinum Rewards status and you’re awarded an additional 5 Lifestyle Rewards Certificates, for a total of 10 Certificates annually.
Do I earn additional points for being a longtime member?
Yes. Our tenured members will receive loyalty points at the beginning of each year. If you have been a member for 2–4 years, you will earn an additional 10 points. If you have been a member for 5–9 years, you will receive an additional 15 points, or 25 total points. For every additional 10 years of membership, you’ll receive and extra 25 points (e.g., 10+ years = 50 points, 20+ years = 75 points, 30+ years = 100 points).
How long are my Lifestyle Rewards Certificates good for?
Your Lifestyle Rewards Certificates are issued as soon as you reached a status level (i.e., Silver, Gold, Platinum). This can happen at any time throughout the course of the year. You will have until August 31 of the following year to use your Certificates, after which time they will expire.
For example: Jane Smith reached Silver Rewards status on April 15, 2011. She will have until August 31, 2012 to use her Certificates.
Can I combine my points with a family member to achieve a status?
No. Each adult member can only earn points for their own usage. That said, once one adult member achieves a rewards status, everyone on his or her membership is upgraded to that status.
Do I need my membership card to earn points?
Yes. Points will only be assessed to your Rewards account when your membership card is swiped to check in.
Can I combine my Lifestyle Rewards Certificates to get a free room night?
No. Only one certificate is valid per room, per night. You can use multiple certificates for more than one night within the same booking. For example, you can use two Certificates for a Friday–Sunday stay.
|How can I keep track of my points to see how close I am to achieving a Rewards status?
You can log on to “MyClub” to view your accrued points and current status level. “MyClub” can be accessed by clicking the “Join MyClub” tab on the homepage of your Club’s website.
Where do I go to view information and details about Lifestyle Rewards?
You should find the answers to all of your questions here on waclifestylerewards.com and can access the site directly, or by clicking the link located at “MyClub”. Additionally, our Lifestyle Rewards Concierge will be happy to answer any questions you may have at 888.824.0824 or email@example.com. What’s more, we’ll be posting updates on special offers and new additions to the programs here on the Offers page and on our weekly e-newsletter.
Are the Lifestyle Rewards Certificates transferable to someone else?
Absolutely. You can use the Certificates yourself, or may gift them to a friend or family member to use when traveling or visiting locally.
Are Lifestyle Rewards Certificates exchangeable for cash, or usable for club services?
No. Lifestyle Rewards Certificates are only valid toward accommodations at one of the listed hotels or resorts. They cannot be utilized for services or redeemed for cash.
Can I get credit for club usage if I did not check in, or forgot my card, at a later date?
No. Members must use their membership card in order to receive their Rewards usage points.
When is the deadline to sign up and receive credit for all usage for 2011?
Register before April 1, 2011 and you will receive credit for of your club usage in 2011, beginning on January 1.
How do I know whether I am getting credit for my club use?
By logging onto “MyClub”, you can check your club usage daily. Club usage may take up to 24 hours to appear on MyClub.
If I visit my club twice in one day, or go to two different WAC clubs in one day, will I get credit for each visit?
No. Members will receive a maximum of one usage point per day, regardless of how many times they check in during a single day.